Privacy Policy

This Privacy Policy aims to provide clear and transparent information about how Ollie processes personal data and information, in compliance with applicable data protection laws in the United States and Canada, including the California Consumer Privacy Act (CCPA), the California Privacy Rights Act (CPRA), and the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Data Controller

LOWBA LLC, a company located at 8 The Green #16433, in the city of Dover, DE 19901, registered under Tax ID (EIN): 93-3540339, and reachable at privacy@ollie.shop, acts as the Data Controller for personal data provided directly by users when using its website and services, or as a Data Processor for personal data collected from third parties in connection with the provision of its services.

2. Scope of this Privacy Policy

This Privacy Policy applies to all individuals whose personal data is processed by Ollie, whether through the use of its website, services, or other interactions with the company.

3. Personal Data Collected

Ollie collects, stores, and processes the following types of personal data provided directly by users:

• Full Name
• Email Address
• Phone Number
• Address

If users provide personal data of third parties, they must ensure they have authorization to do so. Ollie is not responsible for such disclosures.
Ollie does not actively collect sensitive personal data. However, if users voluntarily provide such data, they explicitly consent to its processing in accordance with this Privacy Policy.

4. Purpose of Data Processing

Ollie processes personal data for the following purposes:

• Compliance with legal and regulatory obligations, including tax reporting and government filings.
• Communication with customers, partners, and stakeholders regarding Ollie’s services.
  
• Enhancement of website and service offerings by analyzing user interactions.
• Customer support and inquiries related to Ollie’s services.
• Marketing and promotional activities, subject to user consent.
• Execution of contracts or pre-contractual measures with users.
• Legitimate business interests, except where overridden by users' rights and freedoms.

5. Data Sharing

Ollie may share personal data in the following circumstances:

• ‍Legal compliance: In response to court orders, subpoenas, or other legal requests.
• Regulatory obligations: To comply with tax, audit, or other governmental requirements.
• Third-party service providers: With technology providers, cloud hosting services, and operational partners necessary for business functions.
• Auditors and financial institutions: For financial reporting and compliance purposes.
• International transfers: If data is transferred across borders, Ollie ensures that adequate data protection safeguards are in place, such as standard contractual clauses.

6. Data Security Measures

Ollie implements appropriate technical and organizational measures to protect personal data, including:

• Data mapping and monitoring of processing activities.
• Incident response plans to address data breaches.
• Employee training on data protection and privacy best practices.
• Data encryption and access controls to restrict unauthorized access.
• Designation of a Data Protection Officer (DPO) to oversee compliance.

7. USER RIGHTS

Under the CCPA, CPRA, and PIPEDA, users have the following rights:

• Access: Request access to their personal data.
• Correction: Request correction of inaccurate or outdated data.
• Deletion: Request deletion of personal data, subject to legal obligations.
• Data portability: Obtain a copy of their personal data.
• Objection: Object to certain data processing activities.
• Withdrawal of consent: Revoke previously given consent at any time.

Some rights may be subject to legal limitations based on contractual, regulatory, or operational constraints.

8. Exercising User Rights

To exercise any rights under this Privacy Policy, users may contact Ollie at privacy@ollie.shop. Requests must include sufficient identification and details for proper processing.

9. Data Retention

Ollie retains personal data for as long as necessary to fulfill legal, contractual, and business requirements. Data is reviewed periodically to determine retention or secure deletion in compliance with applicable laws.

10. Changes to this Privacy Policy

Ollie reserves the right to update this Privacy Policy at any time. Updates will be posted on our website, and users will be notified of material changes.For any questions regarding this Privacy Policy, contact us at privacy@ollie.shop.

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